At Leguera, we strive to provide a seamless and enjoyable shopping experience for our valued customers. Here's all you need to know about our shipping policy:

  1. Shipping Destinations: We currently offer shipping within Indonesia. Stay tuned as we expand our shipping options to serve customers in more locations.

  2. Processing Time: Once your order is received, please allow 1-2 business days for processing. We ensure that each product is carefully prepared and packaged with love.

  3. Shipping Methods: We partner with trusted delivery services to ensure reliable and timely delivery of your orders. You can expect your package to be delivered right to your doorstep.

  4. Estimated Delivery Time: The estimated delivery time varies depending on your location within Indonesia. Typically, it takes 1-3 business days for your order to arrive after the processing period. Please note that unexpected circumstances, such as weather conditions or holidays, may affect delivery times.

  5. Shipping Fees: Shipping fees will be calculated automatically during checkout based on the delivery service of your choice. The fee will depend on factors such as the destination, package weight, and shipping speed.

  6. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and stay updated on its journey to you.

  7. Order Updates and Notifications: We will keep you informed throughout the shipping process. You will receive email notifications regarding the status of your order, from confirmation to shipment and delivery.

  8. Damaged or Lost Packages: In the rare event that your package arrives damaged or gets lost during transit, please contact our customer support team immediately. We will work diligently to resolve any issues and ensure your satisfaction.

  9. International Shipping: Currently, we do not offer international shipping. However, we are continuously exploring options to expand our reach and bring Leguera to perfume enthusiasts worldwide.

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. Your satisfaction is our top priority, and we are here to assist you every step of the way.